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SSRS 2005: Exporting to an Excel spreadsheet doesn't do anything

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This user has a problem with a .RDLC file that's in an Intranet application we wrote. He can bring it up fine, but if he tries to export the report to Excel, then all that happens is it pops a new instance of the browser, which immediately closes. And that's it. I tried looking at his event log, but there's nothing in there. He does have MS Office 2010 installed, so it certainly should easily be able to handle whatever Excel file that SSRS 2005 wants to hand it.

So, I'm stumped, I don't know what's wrong or why, nor how to fix it.

Additionally, I asked him to check to see if he could export to a PDF file. He can't; same behavior.


Rod


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